Withdrawal Policies
Withdrawals are subject to approval by the accounting department of BetPhoenix.com, requests received after 12:00 p.m. ET Monday thru Friday will be processed the next business day. Payout requests may take up to 7 to 10 business days.
All rollover requirements must be met in order to process a payout, fees are subject to change with no prior notice, although BetPhoenix.com will take all precautions to ensure customer is aware of any change in the fee structure.
Certain payout requests may be subject to further delays pending confirmation of orginal deposit funds clearing.
Certain withdrawal methods may not be available to all locations or restrictions may apply.
*Clients depositing via credit, debit card or E Wallet Xpress must complete a 10 day hold of their deposit + winnings before requesting a withdrawal out of their betting account. (Valid beginning on Dec 9th at 12:00 am ET)
Moneybookers
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Moneybookers is a secure web based account that allows users to cost effectively send and receive payments online via credit card. In real time from over 30 countries.
- Visa
- Delta
- Visa Electron
- Bank transfer
- Min: 25 USD
- Max: 4,000 USD per week
- There is a flat fee of 20 USD on all payouts
- 3rd Withdrawal or more in a 7 day period is subject to additional fees
Contact Member services for further details 1.888.889.4368 |
Mailed Check
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Request a payout by Check and receive 1 free payout every 30 days for up to $2000. Check payouts are a fast secure way to receive your money. Checks are processed Tuesday through Thursday, processing time is 24 to 48 hours and your check will arrive within 3 to 4 business days. Contact Member Services to submit your request 1.888.889.4368
- Min: 500 USD
- Max: 2000 USD per week
Fees:
- 1 free check every 30 days up to 2000 USD
- Every other check has a fee of 50 USD
- Checks are sent in increments of 500 USD
- Available only for US customers
- 3rd Withdrawal or more in a 7 day period is subject to additional fees
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Person 2 Person
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Request your payout via Person to Person transfer and receive your money in 24 hours.
Person to person transfers are processed Monday thru Friday only. Contact Member Services to submit your request 1.888.889.4368
- Min: 50 USD
- Max: 850 USD per day
- Fees vary according to amount sent and rage from 19 USD to 65 USD
- 3rd Withdrawal or more in a 7 day period is subject to additional fees
- Based on processor: 1 payment per player name per 14 days allowed via this method.
Transaction fees apply.
Contact Member Services for further details 1.888.889.4368 |
Book to Book Transfer
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Book to Book transfer payouts are processed Monday through Friday. Contact Member Services to submit your request. Fees:
- Min: 500 USD
- Max: 4000 USD per week
Flat Fee of 20 USD
Contact Member Services for further details 1.888.889.4368 |
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Deposits policies
Deposits are processed all day and most options transfer money to your account immediately. Feel free to contact us for more information on the deposit methods.
"SEND YOUR DEPOSIT QUICKLY AND EASILY!" Make a secure and easy money transfer using the above mentioned methods.
Fees: Vary depending on the amount being requested.
To make a deposit credit card companies require proof of the original transaction. BetPhoenix.com will provide members with a voucher form for each transaction via email, fax or regular mail. This is for your security and ours in the prevention of credit card fraud.
*Clients depositing via credit, debit card or E Wallet Xpress must complete a 10 day hold of their deposit + winnings before requesting a withdrawal out of their betting account. (Valid beginning on Dec 9th at 12:00 am ET)
Moneybookers
|
MoneyBookers is a secure web based account that allows users to cost effectively send and receive payments online via credit card. In real time from over 30 countries.
You can use: Visa, Delta, Visa Electron or Bank transfer.
- Min: 25 U.S. dollars
- Max: 4,000 U.S. dollars
Contact Member services for further details 1.888.889.4368 |
Moneytransfer
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Fees:
- Min: 50 U.S. dollars
- Max: 1500 U.S. dollars
Person to person money tranfers. Contact our cashier for more details.
Call 1.877.974.2387. |
Person 2 Person
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Fees:
- Min: 100 U.S. dollars
- Max: 1500 U.S. dollars
Person to person money tranfers. Contact our cashier for more details. Safe, Quick and Reliable international money tranfers. Contact our cashier for more details.Call 1.877.974.2387. |
Person 2 Person Vietnam
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Fees:
- Min: 50 U.S. Dollars
- Max: 1500 U.S. Dollars
Person to person money tranfers. Contact our cashier for more details. Safe, Quick and Reliable international money tranfers. Contact our cashier for more details. Call 1.877.974.2387. |
Book to Book Transfer
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Book to Book transfer deposits are eligible to receive any of our current promotions. Deposits who do not receive any bonus are subject to a 2x rollover before any payout. Fees:
Fees are not covered on deposits made via book to book transfer
Contact Member Services for further details 1.888.889.4368 |
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